Terms & Conditions

Exleather is an online selling Platform owned by Cadenza GmbH, Germany, HRB 207137 Oldenburg.

The following Terms, together with our Privacy Policy apply to your access to and use of our online shop and the supply of goods ordered via our shop.

By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

While you should ensure you are comfortable with all our Terms, here are some quick links to main sections.

Delivery/Shipping

Buyers

You may buy goods offered online by us by completing the order form available on our website. By placing an order, you confirm that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a transaction executed. If the transaction has been executed for the purchase and we cancel the order, we will notify you and reimburse you the amount charged.

Orders

You may or may not register with our website to be able to make purchases from our online store. All orders are subject to acceptance by us, at our discretion.

Special offers

We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

Prices

All prices are primarily in Euros and are shown in other currencies on your request applying current exchange rates . Prices exclude customs duty and other taxes. The custom duties and other taxes applicable in respective countries are to be paid by customer on receiving the ordered goods. All prices are subject to change without prior notice.

Payment

The full payment for your order (including the product price and applicable delivery charges) is deducted from your Paypal/ credit card on completion of your order. Delivery will commence once payment has been processed/validated. Credit card details are processed using at least SSL encryption and are not stored by us.

Large transactions may involve additional screening and we will require confirmation on key details before we proceed to fill the order. In this event, we will contact you. In some cases this may delay your order by a short period.

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available. Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a transaction has been executed. If a transaction has been executed for the purchase and we cancel the order, we will notify you and reimburse the amount charged.

Availability

All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and have already paid for an item that is out of stock, we will cancel your order and reimburse the amount charged.

Delivery/Shipping

We ship worldwide. We do not charge for shipping as a common practice, but in exceptional cases additional charges may apply. It is your obligation to enter the correct delivery address details at the time of ordering.

Depending on destination, we ship all your orders through fastest available means. Our mainstream couriers are DHL, Deutsche Post, Hermes, DPD, & GLS.

All the orders are insured and trackable.

Once an order has been processed, we provide you with a tracking number, so that you may know where exactly your packet is, and when it is expected to be delivered.

We use all reasonable efforts to dispatch orders within 2 business days of the purchase date. The delivery time varies with respect to the destination. It is your responsibility to inform us promptly if an order does not arrive either by emailing [email protected] ,via our online contact form or calling 004944048919422. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order. You have the option to have your item delivered with or without a signature of receipt. If you choose to have the item delivered without a signature of receipt you are responsible for any loss or damage after delivery.

Damage

If you receive any goods in a damaged condition, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion if you notify us within 7 days of the delivery date. We may ask you to provide proof of the damage, as a condition of refund or replacement.

Returns

You can exchange or return your item/s without giving any reasons, providing the following conditions have been met:

1. The items are returned within 30 days of receiving date .

2. Items must be in original condition as purchased, with all labels/tickets attached.

Returns/exchanges can be sent to:

Cadenza GmbH

Am Weserdeich 13

26931, Elsfleth

Germany

If you return items to us that do not comply with the above requirements, we will return them to you at your cost.

Contacting us

You can contact us using any of the following methods:

· By calling 004944048919422 (24/7)

· By emailing us at [[email protected]]

· By our online contact form

Notices to you

We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

Excusing events

You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control. We will endeavour to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

Entire Agreement

These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

Alterations

We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

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